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MPW's Response to Water Quality Concerns Posted on Social Media

July 8, 2017


For more information contact:

Dionna Ebeling, 843-870-4364

Following the use of home water sampling kits, residents on various Facebook pages have posted concerns about results and water quality.  While these comments are not on Mount Pleasant Waterworks’ official Facebook page, staff members have read the comments and are issuing the following as the official response:

“We are aware of the concerns being posted on social media following the use of home water sampling kits.  Our top priority is to provide clean, safe drinking water for all customers.  We care about the quality of our water and we are working with South Carolina Department of Health and Environmental Control (SCDHEC) to address the concerns that have recently arisen. 

SCDHEC and the Environmental Protection Agency do not recognize results from home sampling kits as legitimate and accurate.  These test strips DO NOT produce certified laboratory data that is recognized by either agency.  In addition, analyzing the results of the degree of darkness of the lines shown on the home test strips is difficult. We are coordinating with SCDHEC and are organizing efforts to sample and test for the chemicals of concern by our customers.  SCDHEC will be using a certified laboratory, proper sampling techniques, and official chain of custody procedures.  It is important to understand that lead, pesticides, and other potential contaminants are monitored by SCDHEC and MPW.  To date, none of these chemicals have been detected at concentrations of concern.  Historical data is available to the public for review.

We conduct water tests as required to meet all state and federal regulations.  Those results can be found in our monthly and annual water quality reports which are posted on our website www.mountpleasantwaterworks.com.  We are making every effort to address the concerns of our customers in a responsible manner.  SCDHEC and MPW are coordinating testing water in Mount Pleasant in the next week to 10 days.  Once the results are available, we will provide them on our website.  We encourage customers who have questions or concerns to contact us directly at 843-884-9626 or customerservice@mpwonline.com,” said General Manager Clay Duffie.


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