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MPW Customers Urged to Prepare and Stay Connected

September 7, 2017

Hurricane Irma has potential to impact Mount Pleasant causing power outages. Residents are asked to reduce their discharge into the wastewater system during and immediately after Hurricane Irma.

If your power is out at your home, it is likely the Mount Pleasant Waterworks’ (MPW) pump stations are without power. Please minimize toilet flushing or excessive water use until the power is restored.  If you see water bubbling out of manholes or have a sewer back up, please call Mount Pleasant Waterworks at 843-884-9626.  Please keep children and animals away from overflows that may have occurred. 

Customers should fill bathtubs and water bottles for use in the event that the water system is impacted.  The average household should store one gallon of water per person per day for cooking and drinking.  You should keep at least three days’ supply.  Historically, MPW has maintained water service through major events like Hurricane Hugo.   

MPW has an in depth Emergency Management Plan to address these types of situations and all employees are trained regularly.  Our highly trained employees will be working before and immediately after the storm.

Customers can receive updates during any event on MPW’s website, by following MPW on Facebook and Twitter, and by joining your community’s Nextdoor account.  Information and updates will be provided as needed. Customer are urged to contact MPW at 843.884.9626 or customerservice@mpwonline.com to update their contact information prior to the storm.  This will help MPW keep you informed before, during, and after this event. 

Notices regarding impact to the water system or use of the wastewater system will be published on all sites mentioned above.  In the event of a water or wastewater emergency, customers should call 843.884.9626, if conditions are safe on-call personnel will respond.

Storm Recovery
• Mark your home's water meter with a brightly colored stick or object to protect it from roadside debris cleanup.
• DO NOT HIDE your water meter, fire hydrants, and manholes with debris. Keep the area well marked and clear.
• Limit toilet flushing until wastewater system operations return to normal.
• Conserve water use.

From Rick Crosby, Mount Pleasant Waterworks Chair
For More Information Contact: Dionna Ebeling, Community Engagement & Communications Director


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