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Planned & Emergency Repairs

About Service Interruptions

Occasional service interruptions are necessary to repair, replace, or install water and wastewater infrastructure. When possible, we will notify affected customers about scheduled maintenance or construction that requires temporarily turning off the water or non-use of wastewater.

Our crews try to schedule planned maintenance at night, but in the event of an emergency, services may be interrupted without notice in order to isolate the issue and make repairs. Most repairs are made within several hours.

Notice of major or extended service interruptions will be posted on this website and on Facebook and Twitter. Mount Pleasant Waterworks also utilizes an Outbound Notification System to call and email customers prior to outages when possible. To be sure you are notified of any outages in your area, please provide MPW with your most up to date contact information.  You can email customerservice@mpwonline.com with your updated information.

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